Front Office Receptionist - Hospitality & Tourism (Kuta Utara, Bali)

Join Butler Management, a leading name in hospitality and tourism, as our Front Office Receptionist in the vibrant heart of Kuta Utara, Bali. This is an exceptional opportunity for a polished, customer-focused professional to play a pivotal role in ensuring our guests have a seamless and memorable stay.

As a Front Office Receptionist at Butler Management, you'll be the first point of contact for our guests, handling check-ins, check-outs, and managing reservations. You'll work closely with our team to ensure smooth operations and exceptional service, all while contributing to the lively atmosphere of Kuta Utara.

If you're passionate about hospitality, enjoy interacting with people, and want to be part of a dynamic team in one of Indonesia's most popular tourist destinations, we want to hear from you.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Greet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.
• Handle check-ins and check-outs, including processing payments and issuing receipts.
• Manage reservations and bookings, including confirming guest details and coordinating with other departments.
• Provide information about local attractions, dining, and other services available to guests.
• Maintain accurate and up-to-date guest records using our in-house reservation system.
• Assist with any guest requests or concerns, ensuring their satisfaction and comfort.
• Work collaboratively with the housekeeping, dining, and other departments to ensure seamless guest experiences.
• Participate in team meetings and training sessions to stay updated on company policies and procedures.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Minimum 2 years of experience in a front office or receptionist role in the hospitality industry.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Familiarity with hotel reservation systems and customer relationship management (CRM) software is a plus.
• Proficiency in English, both written and spoken, is required.
• Ability to work in a fast-paced, customer-focused environment.
• Strong organizational skills and attention to detail.
• Valid ID and the ability to work in Bali.
• Friendly, approachable demeanor and a passion for providing exceptional guest experiences.

🛠️ Keahlian

Lowongan Terkait